Goldman Sachs Realty Japan
Privacy policy

Your Privacy Is Important To GSRJL

In the course of serving as a full-service asset management company or providing back office and support functions to our affiliates, Goldman Sachs Realty Japan Ltd. (“GSRJL”) may obtain personal information about you as described in the following Section. We handle such personal information in accordance with the Personal Information Protection Law (2003, Law No.57) (the “PIP Law”) and its related regulations and applicable guidelines. This Policy describes the types of personal information we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information, and the steps that we take to safeguard the information to protect your privacy.

The Sources of Information

The personal information GSRJL collects and/or uses, such as names and addresses of tenants, landlords, golf club members, debtors, guarantors and so forth in a portfolio, comes primarily from:

  • Sellers or their respective agents of real estate assets including hotels and golf courses, and/or loan assets;
  • Sellers of their respective agents of beneficial interests in a trust of real estate assets including hotels and golf courses and/or loan assets;
  • Borrowers financed by GSRJL or from GSRJL’s affiliates such as KK Minato Saiken Kaishu (“MSK”); and
  • Real estate asset registry certificates, corporate registry certificates and any other public documents.

The Personal Information We Have

We may have the following personal information (but not limited to):

  • The name, address and other contact details of tenants, golf course members, debtors, hotel guests and others;
  • Extensive financial information, including source of wealth, past history of borrowings; and
  • Certain identifying information (e.g., passport photo, etc.) as required by the Identification Law (2002, Law No. 32) (‘the Identification Law”), and related regulations

Our Use of The Personal Information

We may use the personal information and Retained Personal Data(as defined below) for:

  • Underwriting and assessing risks for potential acquisition deals of various assets;
  • Documenting the asset information after acquisition;
  • Providing asset management and oversight services;
  • Providing agency or intermediary services (such as looking for potential purchasers or tenants, or negotiating with them on behalf of affiliates) for leasing, sales or purchase of real estate assets including hotels and golf courses; in relation to these services, to provide personal information to a third party, as described below, in accordance with the PIP Law;
  • Providing loans to a borrower, which requires conformation of identification of the loan applicant in accordance with Identification Law ;
  • Accounting and investor reporting related to assets managed by GSRJL and its affiliates; and
  • Providing support and back office services to affiliates including MSK and Archon Hospitality Co., Ltd. (“AH”), details of which, including their respective privacy policies, are available in each individual affiliates website.

Disclosures of The Personal Data (as defined below) Within GSRJL and Its Affiliates

The Personal Data (“Personal Data” (Kojin Data) in the meaning set out in Section 2, Paragraph 4 of the PIP Law) (such as the subject's name, address, financial situation, and the like) may be used jointly with MSK, AH, Goldman Sachs Japan Limited, Tokyo Branch, Goldman Sachs & Co. and Archon Group LP. The purposes of use are as set forth above. GSRJL is responsible for managing the Personal Data used jointly with the above companies.

Disclosures of The Personal Data to Third Parties

GSRJL does not disclose the Personal Data to third parties, except as described in this Policy and as permitted by the PIP Law. Third party disclosures may include sharing such information with non-affiliated companies that perform support services with GSRJL, including those that provide professional, legal, or accounting advice to GSRJL. Non-affiliated companies that assist GSRJL in providing services to you are required to maintain the confidentiality of such information to the extent they receive it, and to use the Personal Data only in the course of providing such services and only for the purposes that GSRJL dictates. We may also disclose the Personal Data to fulfill the instructions, to protect our rights and interests and those of our business partners, or pursuant to the express consent. Finally, under limited circumstances, the Personal Data may be disclosed to third parties to the extent and as permitted by the individual in question, or to comply with, applicable laws and regulations and to otherwise cooperate with law enforcement or regulatory authorities, or with organizations such as exchanges and clearinghouses. Further we may provide certain Personal Data (such as an individual’s name, address, financial conditions and so on), to a third party (such as purchasers or prospective purchasers of various assets, or financial institutions providing loans to or investors providing funds to entities we manage. Such provision will be made by hand delivery, telephone, mail, internet, e-mail and other similar methods.. However, when you so request, the disclosure and provision of your information shall be immediately discontinued.

Information Security: How We Protect Your Privacy

GSRJL is committed to implementing the highest standards of information security to protect the privacy and confidentiality of the personal information. GSRJL effects organizational security measures, physical security measures and technological security measures, and implements the following measures to ensure the security and accuracy of personal information.

  • Organizational Management: The clear allocation of roles and responsibilities to each employee for information management, the supervision of the employees, the adoption of GSRJL’s information protection rules and the audits of how GSRJL performs personal information protection;
  • Physical Management: The implementation of measures to protect individual information from misappropriation and/or loss; and
  • Technological Management: The introduction of GSRJL’s general rules for the system use and the accurate and secure technical management of personal information.

In relation to the system use, we limit access to the personal information to authorized GSRJL employees or agents and, as described above in Disclosures of The Personal Information to Third Parties. Our service providers are held to stringent standards of privacy. We also maintain physical, electronic, and procedural safeguards to protect the information against loss, misuse, damage or modification and unauthorized access or disclosure. Some of the other central features of our information security program are:

  • A dedicated group (the Information Technology Department) that designs, implements, and provides oversight to our information security program;
  • The use of specialized technology such as firewalls;
  • Testing of the security and operability of products and services before they are introduced to the Internet, as well as on-going scanning for publicly-known vulnerabilities in the technology;
  • Internal and external reviews of our Internet sites and services;
  • Monitoring of our systems infrastructure to detect weaknesses and potential intrusions;
  • Implementing controls to identify, authenticate and authorize access to various systems or sites;
  • Protecting non-public communications through encryption or other means; and
  • Providing GSRJL personnel with relevant training and continually updating our security practices in light of new risks and developments in technology.

Privacy and The Internet

The following additional information will be of interest to you if you access GSRJL Web sites:

  • Cookies are small text files consisting of information stored by the Web browser. This information is used for administrative purposes and to improve the experience with our Web sites. For example, this information helps authenticate you (i.e., verify that you are who you say you are), an essential component of site security. Cookies also make it easier for you to navigate a GSRJL Web site You can set the Web browser to inform you when cookies are set, or to prevent cookies from being set. However, if you decline to use cookies, you may experience reduced functionality, and declining to use authentication related cookies will prevent you from using the Web site altogether.
  • Clickstream or similar data (e.g., information regarding which of our Web pages you access, the frequency of such access, and the product and service preferences) may be collected and shared internally within GSRJL in order to assess the usage, value and performance of our. Web sites.

Other Privacy Policies or Statements: Changes to Policy

This Policy provides a general statement of the ways in which GSRJL protects the personal information. You may, however, in connection with specific products or services offered by GSRJL, be provided with privacy policies or statements that supplement this Policy. This Policy may be changed from time to time to reflect changes in our practices concerning the collection and use of personal information. The revised Policy will be effective immediately upon posting to our Web site. This Policy is effective April 1, 2005 and amended effective May 10, 2007

  • Miscellaneous

If GSRJL retains your Personal Data (“Retained Personal Data” (Hoyu Kojin Data) in the meaning set out in Section 2, Paragraph 5 of the PIP Law), you can make a certain request in the following ways:

(1)Procedures for disclosure of the Retained Personal Data:

You can request the disclosure of the Retained Personal Data. GSRJL will disclose the relevant data in writing upon confirming the identity of the individual in question. However, there are cases that requested disclosure is not possible. In such cases, GSRJL will state in writing the reason why disclosure is not possible. The fee for disclosure of 1,000 yen shall be charged.

(2)Procedures for the correction, addition and removal, and the suspension of use and provision to third parties of the Retained Personal Data:

You can request the correction, addition and removal, or the suspension of use or provision to third parties of the Retained Personal Data. GSRJL will carry out the relevant procedure upon confirming the identity of the subject. However, there are cases that requested action is not possible. In such cases, GSRJL will state in writing the reason why compliance with such a request is not possible.

Complaint contact office

If you would like to contact GSRJL to make a request as prescribed in paragraphs (1) and (2) above or make a claim in relation to the Retained Personal Data, please send an e-mail at the address below .

Email: privacy@gsrjl.com

Compliance with Compliance Program

We will prepare compliance program to realize the protection and proper management of the Personal Information, provide thorough education, training and supervision and update such program periodically.

Back to pagetop
©Copyright 2007, Goldman Sachs Realty Japan Ltd. All rights reserved.